Refund policy

Return and Refund Policy

Last Updated: 16/06/2026

At bazookah.in, customer satisfaction is important to us.

Return Eligibility

Products may be eligible for return if:

  • Returned within 2-3 days

  • Unused and in original condition

  • In original packaging

  • Accompanied by proof of purchase

Non-Returnable Items

The following items are generally not eligible:

  • Personal care products

  • Customized items

  • Digital products

  • Gift cards

  • Items marked as final sale

Return Process

To initiate a return:

  1. Contact us at shahthayab@gmail.com .

  2. Provide your order number.

  3. Provide photos if the item is damaged or defective.

  4. Follow the return instructions provided.

Unauthorized returns may not be accepted.

Refund Process

Once your return is inspected and approved:

  • Refunds will be issued to the original payment method.

  • Refund processing may take [REFUND PROCESSING TIME].

Your bank or payment provider may require additional time.

Exchanges

We may offer exchanges for:

  • Defective items

  • Incorrect items

  • Size-related issues (where applicable)

Exchange requests are subject to product availability.

Damaged or Defective Products

If your item arrives damaged:

  • Contact us within 48 hours.

  • Provide clear photographs.

  • We will review and provide a replacement, exchange, or refund where applicable.

Return Shipping Costs

If the return is due to our error:

  • We will cover return shipping costs.

For other eligible returns:

  • Customers may be responsible for return shipping charges.

Contact Information

Email: [EMAIL ADDRESS]